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Common benefits of outsourced call center service
the outsourced call center service employs and educates call center agents, maintains communication tools and infrastructure up to date, and oversees performance.
The Growing Scope of Billing and Provisioning Software
Not too long, telecom operations had a limited scope. Voice and SMS were the staple services, and they were convenient to provision, monetize and deliver to the subscribers.
Improve OSS and BSS Functions to Run Smooth MVNO Operations
Operation Support System (OSS) and Business Support System (BSS) are two of the most important components of a telecom operation. A Mobile Virtual Network Operator (MVNO) cannot hope to survive in the market, if it does not have the requisite platform for OSS and BSS. Apart from that, it needs an online charging system that…
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